Mealvia respects your privacy. This Privacy Policy explains how Mealvia collects, uses, stores, and protects information when you use the Mealvia mobile application and related services.
By using Mealvia, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Mealvia may collect information that you provide directly when creating an account, setting up your profile, using meal plans, or tracking your progress.
This may include:
- Name
- Email address
- Profile information
- Age or age range
- Gender, where provided
- Height
- Weight
- Weight goal
- Activity level
- Dietary preferences
- Food preferences
- Meal-plan preferences
- Budget preferences
- Progress information
- Progress photos that you voluntarily upload
- Other information you choose to enter into the app
Some of this information may be considered health-related or sensitive personal information. Mealvia uses this information only to provide and personalize features requested by you.
2. Progress Photos
Mealvia may allow you to upload photos to track your personal weight-loss or wellness progress.
Progress photos:
- Are optional
- Are intended for your personal progress tracking
- Are not publicly displayed by Mealvia
- Are not used for advertising
- Are not sold to third parties
You should only upload photos that you have the right to use.
3. Account and Authentication Information
Mealvia may allow you to create an account using:
- Email and password
- Google Sign-In
Authentication services may be provided through Google Firebase Authentication.
When you use Google Sign-In, Google may provide Mealvia with basic account information such as your name, email address and profile identifier according to your Google account permissions.
Mealvia does not receive your Google account password.
4. How We Use Your Information
We may use your information to:
- Create and manage your Mealvia account
- Personalize your meal plans
- Recommend meals based on your preferences
- Adjust recommendations based on dietary preferences
- Provide weight and progress tracking
- Display progress history
- Improve the app experience
- Save your preferences
- Maintain app security
- Diagnose technical problems
- Prevent fraud or misuse
- Provide customer support
- Manage subscriptions and premium access
- Comply with applicable legal obligations
Health and progress information is not used for unrelated advertising purposes.
5. Meal Recommendations and Health Information
Mealvia provides meal planning, nutrition and weight-management information for general wellness and educational purposes.
Mealvia is not a medical service and does not provide medical diagnosis, treatment or professional medical advice.
Meal plans and nutrition information may not be appropriate for everyone.
You should consult a qualified healthcare professional before making significant changes to your diet, particularly if you:
- Are pregnant or breastfeeding
- Have diabetes
- Have food allergies
- Have an eating disorder or history of eating disorders
- Have a chronic medical condition
- Take medication affected by diet
- Have been advised to follow a medically supervised diet
6. Nutrition Information
Mealvia may provide estimated information including:
- Calories
- Protein
- Carbohydrates
- Fat
- Fibre
- Portion sizes
- Preparation guidance
Nutrition values are estimates based on available food-composition information, recipe ingredients and serving sizes.
Actual values may vary depending on food variety, preparation method, portion size, ingredients and brands used.
Where applicable, Mealvia may use nutrition information from sources such as the Kenya Food Composition Tables, FAO resources and other established food-composition databases.
7. Subscription and Payment Information
Mealvia may offer free and premium features.
Payments for subscriptions or other digital purchases may be processed through platforms such as:
- Google Play
- RevenueCat or another subscription-management provider
Mealvia does not directly receive or store your full debit-card or credit-card information when purchases are processed by these providers.
Payment providers process transactions according to their own privacy policies and terms.
8. Device and Technical Information
Mealvia and its service providers may automatically collect limited technical information such as:
- Device type
- Operating system
- App version
- Anonymous identifiers
- Crash information
- Diagnostic information
- App performance data
- Login activity
This information helps us maintain security, fix technical problems and improve the app.
9. Third-Party Services
Mealvia may use trusted third-party services to operate certain features.
These may include:
Google Firebase
Used for services such as authentication, application infrastructure and related functionality.
Google Sign-In
Used to allow users to sign in using their Google account.
Google Play Services
Used for Android application functionality and distribution.
RevenueCat
May be used to manage subscriptions, purchases and premium access.
These companies may process limited information necessary to provide their services and operate according to their own privacy policies.
10. How We Protect Your Information
We use reasonable administrative and technical safeguards designed to protect user information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
However, no electronic storage or internet transmission system can be guaranteed to be completely secure.
Users are responsible for protecting their account credentials and should not share passwords with others.
11. Data Sharing
Mealvia does not sell your personal information.
We may share limited information only when necessary:
- With service providers that operate Mealvia features
- To process subscriptions or purchases
- To provide authentication services
- To maintain app security
- When required by law
- To investigate fraud or unlawful activity
- To protect the rights and safety of Mealvia, our users or others
Service providers are only given information reasonably necessary to perform their services.
12. Advertising
Mealvia does not sell health information, progress information or progress photos to advertisers.
If advertising features are introduced in the future, this Privacy Policy will be updated where required.
13. Data Retention
We retain personal information for as long as reasonably necessary to:
- Maintain your account
- Provide Mealvia services
- Maintain legitimate business and security records
- Meet legal obligations
Information that is no longer required may be deleted or anonymized.
Certain records may need to be retained for legal, fraud-prevention, accounting or security purposes.
14. Account and Data Deletion
You may request deletion of your Mealvia account and associated personal information.
Account deletion may permanently remove information including:
- Profile details
- Weight and progress records
- Preferences
- Saved meal-plan information
- Other information associated with your account
Certain information may be retained where legally required or necessary for fraud prevention, security or financial record keeping.
Users will be provided with an in-app or web-based method for requesting account deletion where required by Google Play policies.
15. Your Choices
You may choose whether to provide optional information such as:
- Progress photos
- Weight information
- Dietary preferences
- Personalization information
Some personalized features may not function properly if the necessary information is not provided.
You may also stop using Mealvia and request deletion of your account.
16. Children's Privacy
Mealvia is not intended for children under 13 years of age, or the minimum age required to independently consent to data processing in their country.
We do not knowingly collect personal information from children who are not legally permitted to provide such information.
If we learn that such information has been collected, we will take reasonable steps to delete it.
17. International Data Processing
Some of Mealvia's service providers may process information on servers located outside your country.
Where applicable, information may therefore be transferred to and processed in countries with different data-protection laws.
We use reputable service providers and take reasonable measures to protect information processed on our behalf.
18. Changes to This Privacy Policy
We may update this Privacy Policy when Mealvia introduces new features, changes service providers, or when legal or regulatory requirements change.
The updated version will display a revised Last Updated date.
Continued use of Mealvia after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy where permitted by law.
19. Contact Us
If you have questions, privacy concerns, or requests relating to your personal information, contact:
Mealvia Support
Email: sales@luxully.com